Refund and Returns Policy

ALL SALES ARE FINAL. No refunds, cancellations, or exchanges will be issued for story dissatisfaction, reader preferences, or loss. This is because several types of goods are exempt from being returned. They include ebooks, newspapers, magazines, and downloadable software products.

Additional non-returnable items:

  • Gift cards
  • Digital content, such as ebooks, book trailers, and customized digital graphics
  • Clearances items

Please do not send your purchase back to Norns Triad Publications nor Bookfunnel.

We only replace items if they are defective or damaged. All technical issues are handled by Bookfunnel.


You will be receiving an email from with the link to download the book. If you have any trouble, click the help link at the top of the BookFunnel page and they’ll be happy to help.

If you did not receive your download email, click here:

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact us at for questions related to refunds and returns.